We are looking for a Dutch-speaking consultant to join one of our custumersIT Service Desk.
Our agents support co-workers and vendors with IT-related problems and requests, functioning as the first point of contact.
They resolve issues, address complaints, and escalate complex matters to the appropriate departments.
Problem-solving and communication will be your focus in your daily work.You should be able to work onsite at our Helsingborg office 100% of your work time, temporary opportunities to work remotely might be available.
This is a full-time position, and you should be able to work during our working hours.
We work in nine-hour shifts between 07:00-19:00 from Monday to Sunday.
so your work would involve shifts during weekends as well on a rotational basis.

The team you would join consists of a group of individuals who are passionate about providing consumer centric IT Support with a personal flair.
They take great pride in helping our colleagues around the globe to keep the lights on and allowing the business to continue.
They focus on quality and seek opportunities to develop and upskill.
Sharing laughter and fun during team sessions is also very important.

We are currently specifically looking for someone who speak fluent Dutch, and we are very much looking after personality traits such as eagerness to learn, flexibility and being communicative.
Have you for example previously worked within customer service and have a curiosity for working within IT? Great! Have you previously worked within an IT environment as 1st line support? Super!

Please include a cover letter together with your CV when sending us your application.