Are you enthusiastic about fitness and sports and do you have a communicative streak at the same time? Have you always dreamed of living and working in one of the most vibrant cities in Europe? Then this is your chance to put your skills to the test!

Your responsibilities and impact as a Customer Care Advisor will be:
A native level of German and at least a B2 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)

Skills, qualifications and interests you need to succeed in this role:
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer satisfaction
Recording customer data accurately in the CRM system
Providing ad-hoc support as required
Being a team player and collaborating for the success of the team and project

What’s in it for you?
Type of contract: a long-term fixed term contract, renewable every year
Working hours: full time (40h/week)
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 950-1100€ gross/month
Excluding accommodation: 1300-1400€ gross/month
(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

For international candidates:
Reimbursement of your initial flight expenses after 9 months
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc.
upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths

What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration.
Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Required language: German